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Terms & Conditions

Welcome to our T&C's page, by using our website, you agree to comply with our Terms & Conditions.

These terms and conditions ("Terms") govern your use of Tekkplug's protective earplugs. By purchasing and using the Product, you agree to abide by these Terms.

Purpose and Limitations

The Product is designed to reduce the risk of hearing loss by reducing exposure to loud noises. While the Product is intended to provide protection, it does not guarantee complete prevention of ear damage or hearing loss. It is essential to use the Product responsibly and in accordance with the provided instructions.

Limitation of Liability

Tekkplugs shall not be held liable for any damages, injuries, or losses resulting from the improper use of the Product. This includes but is not limited to failure to correctly place the earplugs in the ears, disregard for recommended usage guidelines, or any other misuse of the Product.

Tekkplugs shall not be held liable for any facts or statements surrounding the product and health and safety statements. In the event that the earplugs are defective and fail to provide the promised protection, resulting in hearing damage or loss despite proper use according to the instructions, TekkPlugs shall not be held liable. Customers acknowledge that variations in individual physiology and other factors may impact the effectiveness of the Product.

Warranty and Performance

TekkPlugs makes no warranty regarding the effectiveness of the earplugs. TekkPlugs shall not be held liable for any discrepancies between the advertised performance and the actual performance of the Product. TekkPlugs shall not be held liable for damages resulting from negligence in the manufacturing or testing process.

Individual Factors and Suitability

Customers acknowledge that the suitability of the Product for specific purposes, such as protecting ears in noisy environments, may vary depending on individual factors. TekkPlugs does not explicitly warrant that the Product is fit for any particular purpose beyond its intended use as described in the product documentation.

Varied Effectiveness

While Tekkplugs strives to provide protective earplugs, we do not warrant that the Product will meet all individual requirements or preferences. The effectiveness of the Product may vary depending on factors such as noise levels, duration of exposure, and proper usage.

Maintenance and Care

It is the user's responsibility to ensure the proper maintenance and care of the Product. Regular inspection for signs of wear or damage is recommended, and any worn-out or damaged earplugs should be replaced promptly.

User Responsibility

By using the Product, you acknowledge that it is your responsibility to assess the suitability of the Product for your specific needs and circumstances. Tekkplugs shall not be liable for any dissatisfaction or adverse outcomes resulting from the use of the Product.

Returns Policy

To be eligible for our '120- day free returns policy,' your order must have been placed within 120 days of your return request. To qualify for this policy, please ensure the following: The original packaging must be included when returning an item, ensuring it is in the exact original condition. Your return must include ALL the material, packaging and inclusions that were received with your order, ensuring they are all in original quality. The items being returned must also be in the original condition. Tekkplugs reserves the right to refuse return requests if items are deemed unacceptable or if customers do not adhere to the stated qualifications. Tekkplugs have the right to decide what is an acceptable condition or not. Shipping costs are excluded - customer must pay for shipping costs if returning an item. Returns must be shipped through Australian post.

Intellectual Property

All intellectual property rights related to the Product, including but not limited to copyrights, trademarks, are owned by Tekkplugs. Unauthorized use or reproduction of any aspect of the Product is strictly prohibited.

Modifications and Updates

Tekkplugs reserves the right to modify or update these Terms at any time without prior notice. It is your responsibility to review these terms periodically for any changes.

Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Australia.

Contact Us

If you have any questions or concerns regarding these Terms or the use of the Product, please contact us at business@tekkplugs.com.au.

By purchasing and using the Product, you signify your acceptance of these Terms. If you do not agree with any part of these Terms, please refrain from using the Product.

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